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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Jones Jr

Bruce Jones Jr

August 20, 2024

5  out of  5
rating by Bruce Jones Jr
"Cyndie was amazing help. She was able to solve my problem and help finalize my car buying process."
We responded:
"Hi Bruce, I’m so glad Cyndie was able to assist you with your auto insurance needs! Welcome to Kristi Sebera State Farm Agency! We look forward to working with you. "
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Lovina Uwerikowe

August 20, 2024

5  out of  5
rating by Lovina Uwerikowe
"Alex was very helpful as she was able to explain more about the insurance policy and also gave us advice on discounts for my son . I will recommend State Farm to all my family members and friends. Thank you Alex for your support, excellent service and assistance."
We responded:
"Hi Lovina, Im so glad Alex was able to assist you with your auto policies and help understand your discount options. We are always happy to help! Thank you again! Kristi Sebera"
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Johnny Hates Jazz

August 18, 2024

5  out of  5
rating by Johnny Hates Jazz
"Cyndie was very friendly and helpful in helping me obtain insurance for my 2010 Honda Accord. Excellent customer service! I'm very pleased! 🙂"
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Cyndie provided excellent customer service and was able to assist you with your insurance needs for your Honda Accord. Your satisfaction is our priority, and we're delighted you're pleased!"
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Mark Velez

August 14, 2024

5  out of  5
rating by Mark Velez
"I know it’s something we all try to avoid doing is talking on the phone trying to get a quote but I got super lucky getting Cyndie. She was very nice and easy to talk to. She explained what every type of insurance was for and provided recommendations for a policy that fit my needs and budget."
We responded:
"Hi Mark, thank you for trusting us to take care of your auto insurance. Cyndie is awesome, she works hard to help the customers! Welcome to State Farm!"
Profile photo of Joseph Bialowas

Joseph Bialowas

August 14, 2024

5  out of  5
rating by Joseph Bialowas
"Was able to find a very large discounted price in a timely manner and add more perks to my insurance coverages."
We responded:
"Hi Joseph, I’m so glad you were able to work with Cyndie to find a great auto and health insurance plan! Welcome to my State Farm agency!"
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Howe Esthetician

August 2, 2024

5  out of  5
rating by Howe Esthetician
"Rosy is so patient, informative and easy to work with!!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Rosy made the process so smooth and informative. We're delighted to have her on our team!"
Profile photo of Chance Williams

Chance Williams

July 30, 2024

5  out of  5
rating by Chance Williams
"We love the service here and every employee is very personable. It's such a rare trait in the world today, especially in the company world. Thank you to the employees for all of your help!"
We responded:
"Thank you so much for your kind words, Chance! We're delighted to hear that you appreciate our personable service. It's our goal to make every interaction special and helpful. Your feedback means a lot to us!"
Profile photo of Jaime Ramos

Jaime Ramos

July 27, 2024

1  out of  5
rating by Jaime Ramos
"Our experience with State Farm as an insurance group here in Houston during the past 3 months has been extremely difficult. From getting passed on to different adjusters, not able to get anyone on the phone, and slow responses...we will be sending our money elsewhere when all the damage claims are settled. Very disappointed with JAKE AND STATE FARM"
We responded:
"I’m sorry you are having a negative experience. Since I’m not your agent, I don’t have all the details of your claim but I’d be happy to help you! Please call my office 281-304-1101 and we will help you. "
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Shawon Samdani

July 23, 2024

5  out of  5
rating by Shawon Samdani
"I am really happy to get my insurance rate lowered down by this agency. Rosalba Moreno helped me out with all my inquires. She was with me over the phone through out the whole time and helped me finding the same coverage with my current insurance but at a lower rate. I highly recommend this agency."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Rosalba was able to assist you in finding the same coverage at a lower rate. Your recommendation means a lot to us!"
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Marcos Viton

July 2, 2024

5  out of  5
rating by Marcos Viton
"Erica a sido de gran ayuda, muy atenta y con excelentes conocimientos de su labor, muchas gracias,"
We responded:
"Thank you Marcos! We are happy to help you with all of your insurance needs at Kristi Sebera State Farm Agency!"
Profile photo of Karen Strieter

Karen Strieter

June 11, 2024

5  out of  5
rating by Karen Strieter
"Erica is a great employee and a wonderful person to help with my insurance issues. Not only do I give her 5 stars but Kyra at NewRez (Mortgage Company) spoke very highly of Erica, she also said she gives her 5 stars for excellence at her job."
We responded:
"Thanks Karen! We appreciate being able to help you with your homeowners insurance! We think Erica is definitely a 5 star Rockstar too!!! Thank you for being such a loyal customer all these years! 😀"
Profile photo of julia green

julia green

June 1, 2024

5  out of  5
rating by julia green
"Cyndie Vargas, Licensed Account Representative, did an excellent job communicating with my Lender, and helped me through purchasing my Home Owners Insurance. Thank you Cyndie and Kristi Sebera, Agent for your excellent service."
We responded:
"Hi Julia! We are so happy to help you with your home insurance needs! We appreciate the opportunity to help you! Enjoy your new home!"
Profile photo of Mirella Raquel

Mirella Raquel

May 27, 2024

5  out of  5
rating by Mirella Raquel
"very good attention from the people who assisted me, especially Cyndie Vargas, very friendly and professional"
We responded:
"Mirella, thank you for your review! And thanks for the shoutout for Cyndie. She's a great part of the team! Thanks for choosing us."
Profile photo of Sylvia Palova

Sylvia Palova

May 16, 2024

5  out of  5
rating by Sylvia Palova
"Helpful when asked questions, quick and efficient to make policy changes that I wanted, even a day before my payment was due. Thanks!"
We responded:
"Hi Sylvia, thank you for allowing us to take care of your insurance needs here at Kristi Sebera State Farm! We strive to take care of our customers to the best of our abilities!"
Profile photo of Yoon Kim

Yoon Kim

May 7, 2024

5  out of  5
rating by Yoon Kim
"Kristi, Erica, and Tom are always responsive and reliable. No matter what my questions are their responses are sincere and dependable."
We responded:
"Thank you Yoon! We are happy to help you with your insurance questions and make sure we keep you and your family properly protected. "
Profile photo of Carlos Chuc

Carlos Chuc

April 23, 2024

5  out of  5
rating by Carlos Chuc
"I’ve been with them for a long time. I like it so far"
We responded:
"Hi Carlos! We are so thankful for your loyalty and value your business. Thank you for allowing us to service your insurance needs. "
Profile photo of Tami Bouten

Tami Bouten

April 17, 2024

5  out of  5
rating by Tami Bouten
"Very nice and helpful. Thank you!"
We responded:
"Tami, thank you for your review! We are happy to be able to assist you here at Kristi Sebera State Farm Agency!"
Profile photo of Robert Guerra

Robert Guerra

April 12, 2024

5  out of  5
rating by Robert Guerra
"Great customer service ;and made it easy to get a great cancel. Thank god i switched back to State Farm !!!! Even got this done while i was in Another State... Thank you Kristi Rebecca Lopez Thank you For all the help !!!!"
We responded:
"Robert, thank you for sharing your experience with us! It's fantastic to know that we were able to assist you even while you were in another state. We're happy to hear that you received great customer service and found it easy to get the coverage you needed. We appreciate you!"
Profile photo of Beatriz Diaz

Beatriz Diaz

April 5, 2024

5  out of  5
rating by Beatriz Diaz
"I was lucky to find this agency and work with Sonia. I was a GEICO customer for 10+ years and was truly not happy. I worried that going to another company would just make my rate higher. Sonia was, and still is extremely helpful. I am absolutely happy with the coverage and rate I was offered. Since, I’ve purchased a new vehicle and my rate is still at a reasonable price. I highly recommend this Agency, and working with Sonia for any insurance needs. Thank you!"
We responded:
"Thank you Beatriz! We love to hear we’ve been able to help you with your insurance needs! "
Profile photo of Denni Bergholotz

Denni Bergholotz

April 1, 2024

5  out of  5
rating by Denni Bergholotz
"They are very friendly and professional. They are always available to assist me with my needs."
We responded:
"Hi Denni, we are always glad to assist you with your insurance! We appreciate the opportunity to help!"
Profile photo of Jessica

Jessica

March 23, 2024

5  out of  5
rating by Jessica
"Muchas gracias, Erica Ortega, es extremadamente muy amable y gran empleada que siempre me ah ayudado y me resuelve en todas mis preguntas, les recomiendo esta linda persona muy amable y profesional y que dios la siga bendiciendo siempre en su lindo trabajo. Muchas Gracias."
We responded:
"Thank you for your kind words! Erica is very special and we are blessed to have her in our agency!"
Profile photo of Jennifer Pena

Jennifer Pena

March 22, 2024

5  out of  5
rating by Jennifer Pena
"Erica was very helpful and friendly. She took the time to explain the changes to my policy and helped to find the best rate available."
We responded:
"Hi Jennifer! I’m so glad Erica was able to help you! We appreciate the opportunity it to help you with your insurance needs!"
Profile photo of Stacy Love

Stacy Love

March 18, 2024

5  out of  5
rating by Stacy Love
"Katheryn was very helpful! She communicated clearly and took time to explain options for me to get the best deal for my insurance."
We responded:
"Stacy, thank you for taking the time to share your experience with us! We're delighted to hear that Katheryn provided you with helpful assistance and clear communication while exploring insurance options. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
Profile photo of Alondra Damico

Alondra Damico

March 12, 2024

5  out of  5
rating by Alondra Damico
"Very informative with all of my questions."
We responded:
"Hi Alondra, we are happy to help answers your insurance questions! Thank you for being part of our State Farm agency!"
Profile photo of Sherrie Corbin

Sherrie Corbin

February 26, 2024

5  out of  5
rating by Sherrie Corbin
"Great customer service they are very knowledgeable and polite I had a very good experience with State Farm"
We responded:
"Thank you! We appreciate our customers here at Kristi Sebera State Farm Insurance Agency! Thank you Ms. Corbin!"